Effective Date: 3 January 2025
Hadar Couture is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and billing details.
- Order Information: Measurements, preferences, and purchase history.
- Technical Data: IP address, browser type, and browsing behaviour on our website.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil orders, including delivery and communication about your order.
- To personalise your shopping experience and recommend products or services.
- To improve our website, services, and customer support.
- To send marketing emails, newsletters, or promotions (only if you’ve opted in).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party partners who assist with order fulfilment, payment processing, and delivery.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
4. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Security Measures
We take appropriate technical and organisational measures to safeguard your personal data. This includes:
- Encryption of sensitive data.
- Secure payment gateways for online transactions.
- Regular monitoring of our systems for vulnerabilities.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
- Data Portability: Receive your personal data in a portable format.
- Opt-Out: Withdraw your consent to marketing communications at any time.
To exercise any of these rights, please email us at [email protected].
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies collect non-personal data, such as browsing preferences and website activity. You can manage your cookie preferences in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Email: [email protected]
By using our website and services, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.